Privacy Policy

Last updated: April 30, 2025

BailBuzz ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the “Service”).

By using our Service, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Service.

1. Information We Collect

a. Information You Provide to Us

We collect information you voluntarily submit when you:

  • Create an account or subscribe to a service

  • Request support or communicate with us

  • Submit payment information

  • Participate in surveys or promotions

This may include:

  • Name, email, phone number, and business name

  • Payment and billing information

  • Communication preferences and support tickets

b. Information Collected Automatically

When you use our Service, we automatically collect:

  • IP address and device identifiers

  • Browser type and version

  • Usage data, such as pages viewed, login times, and notification history

c. Third-Party Public Data

We collect and process publicly available inmate and booking data from county and sheriff’s department websites to deliver our services. This data may include:

  • Full name of the inmate

  • Booking time, charges, bond amount

  • Detention location and release information

We do not collect sensitive personal information that is not publicly available.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage your access to the Service

  • Send SMS/email notifications and alerts

  • Improve and customize the user experience

  • Process payments and manage subscriptions

  • Respond to customer support requests

  • Monitor service performance and detect abuse or fraud

3. Sharing of Information

We do not sell or rent your personal information.

We may share your data with:

  • Trusted third-party service providers who help operate our platform (e.g., payment processors, email/SMS providers)

  • Government or law enforcement agencies if required by law

  • A successor entity in the case of a merger, acquisition, or sale

All third parties are bound by confidentiality agreements and are only allowed to use your data as necessary to perform services for BailBuzz.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain session integrity

  • Track usage patterns

  • Improve platform performance

You may control cookie settings via your browser. However, disabling cookies may limit certain features.

5. Data Retention

We retain your personal data only for as long as necessary:

  • To provide the Service

  • To comply with legal obligations

  • To resolve disputes and enforce our agreements

Inmate data sourced from public records is stored for a limited period to allow historical reference but is not republished or distributed beyond your direct use.

6. Data Security

We take reasonable technical and organizational precautions to protect your data, including:

  • Encrypted transmission (SSL/TLS)

  • Role-based access controls

  • Regular security audits

However, no system can be guaranteed 100% secure. You use the Service at your own risk and are responsible for keeping your account credentials confidential.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate information

  • Delete your account and associated personal data

  • Opt out of marketing communications

To exercise your rights, contact us at josh@blackbubble.io.

8. Children’s Privacy

The Service is not intended for children under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Last updated” date at the top of the policy. Significant changes will be communicated through the platform or via email.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, you may contact us:

BailBuzz
Email: josh@blackbubble.io
Address: 117 Naughton Circle, Evans City, PA 16033
Phone: 813-255-5082